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What are the Attributes of a Good Human Resource Manager

Human resource managers are concerned with the planning, organization, control, development, and maintenance of the manpower in an organization by enhancing workers performance to achieve improved productivity and profitability while meeting customer satisfaction. The human resource managers are responsible for a very dynamic and integral resource of an organization. In deed, employees are the greatest asset of a company, which has a mental ability to execute duties and apply cognitive thinking to solve problems and be creative in productivity.

A quality human resource manager should be able to understand the employees’ needs and expectations. This implies that, the manager has to listen to the staff complaints, problems, suggestion, opinions, requirements and aspects that are presented by the workers for managers' attention. The human resource manager should in fact possess good listening skills. This way they win support and confidence from the workers.


Creative problem solving techniques are ideal for a personnel manager. More often than not, human resource managers are confronted with staff challenges and problems that require the application of intellectual, intuitive and conceptual skills in order to come up with viable and sustainable solutions.   For example, employees’ absenteeism may be a backstreching problem for the human resource manager. These managers should also have training and administration skills.


The workforce need to be constantly developed through retraining to sharpen their skills, introduce new technological know-how and inform them of the market trends. It's imperative for the human resource managers to have basic financial management skills. They usually perform their duties on one of the important company resource.


This resource need to be managed financially since it can adversely implicate on the overall financial budget. They should be able to design human resource budget, prioritize on expenditures, reduce on cost of human resource and use the budgetary allocation efficiently and with accountability. HR managers should also posses counseling skills. This is because; the workers often display changes in behavior due to reasons that may be within the company or outside the company.


The human resource manager through the intellectual and conceptual skills should be able to understand the kind of problem at hand. For instance, stress is a common mental and emotional problem. Others are alcoholism, workaholic, drug abuse, absenteeism, abscondment and poor performance. The personnel manager should apply counseling skills to rehabilitate the workers with such behavioral changes in order to improve on their personal well-being and job commitment.


Human resource managers handle intelligent resource and are thus required to posses leadership skills to lead the staff community in the most profound and responsible manner. They must be able to influence the actions and thoughts of the workers. In deed, the workers should show responsiveness whenever the personnel managers are talking. 


Aptly, HR managers must possess authority execution power in order to enforce the personnel management rules and regulation as well as key decisions. It's evident that strong managerial decisions are implemented at the personnel office and this implies that they must have a strong and influential character that is highly respected and honored.


For example, disciplinary actions of the employees are communicated and effected through the human resource office. The staff redundancies and lay offs are effected through the same office. Similarly, employees’ dismissals are done via the human resource office. These are very strong and critical decisions that require composure, authority, power, and the ability to influence the people's minds.  



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